Omnichannel Payments

Oceanpayment can assist merchants in offering payments on desktops, mobiles, APPs, and even TV so that everybody can benefit from buying anywhere at any time.

As customers increasingly demand flexible and convenient buying options, online omnichannel payment is becoming essential for businesses. We live in a digital era, our smartphones are always in our pockets or hands, and they have permanently shaped our interaction with the world.

What is Online Omnichannel Payment Processing?

Online omnichannel payment processing is when a business develops a solid, combined payment experience for all sales channels and customer touchpoints. It isn’t only helpful for omnichannel retail companies to offer a better customer experience, but it also offers enhanced insights and data to businesses. Omnichannel retail companies that use online omnichannel payment processing get a complete view of their payments.

Omnichannel retail aims to offer multiple, convenient payments methods that are helpful for customers to choose the method that is suitable for them.

Online Omnichannel Payment Channels

As technology evolves, more payment and sales channels are now available for omnichannel retail businesses and consumers. Some of the most common online omnichannel payment methods are:

Smartphones

• Online Shopping

• Mobile Payments

• Social Media Shopping

In-Person

• Kiosks

• Point of Sales

• Contactless Payments

• Sales person with Readers/Tablet

B2B

• Software Integration

• Recurring Billing/Subscription

• Over the Phone

Desktop/Laptop

• Customer Payment Portal

• Online Shopping

• Email Pay

Consumers are now familiar with all the above omnichannel retail channels, and they can use them efficiently. With so many omnichannel retail businesses and online omnichannel payment options, customers are not interested in using an inconvenient and outdated payment method. They need ease of use, simplicity, and strong data security. An online omnichannel payment processing strategy provides an improved customer experience.

Benefits of Online Omnichannel Payment Processing

1. Enhanced Customer Experience with Omnichannel Retail Strategy

Businesses that integrate an omnichannel retail strategy provide better customer experiences. Customers get a solid and combined expertise on various platforms. They can quickly move between different touchpoints, whether they need to check the social media profile or visit an omnichannel retail store. All of these great experiences help increase the trust and credibility of a company.

2. Increased Cash Flow and Sales with Omnichannel Retail Strategy

An excellent omnichannel retail strategy helps to create a good customer experience and a smoother online omnichannel payment process. Businesses that use the omnichannel retail approach are known to be forward-thinking. They are actively looking to improve to offer convenient and safe online omnichannel payment options for their customers. Customers are more inclined to buy a product when a payment process is easy.

3. Improved Insights/Data with Omnichannel Retail Strategy

Omnichannel retail payment processing offers all the business payment channels on a single platform. With the help of this, businesses can know about the big picture, understand previously unknown trends, and get better insight into preferences and habits. It can be helpful to make a good strategy according to collective data.

4. All-in-one Provider vs. Multiple Third Parties

Businesses that don’t use omnichannel retail strategies need to deal with various third-party payment providers. Each third-party provider has a different support department and phone number. Thus, if something is wrong, merchants will need to spend a lot of time getting in touch with varying support teams to get a response. Even in an emergency, it can be a headache to deal with several online omnichannel payment providers.

Omnichannel retail payment offers an all-in-one service. They offer everything a business needs for accepting online omnichannel payment for a wide range of channels, so there will be a single point of contact. This approach is helpful to simplify operations, save time, and ensure that everything is working seamlessly according to the omnichannel retail strategy.

Transforming Business with Online Omnichannel Payment Processing

Omnichannel retail payment processing helps transform your business by offering unmatched experiences for customers to simplify back-end operations. Additionally, to provide a better customer experience, enhanced data analytics, and stronger cash flow, your business will benefit from dealing with a single provider to accept all online omnichannel payment processing. Oceanpayment is an all-in-one payment gateway for omnichannel retail businesses to accept online omnichannel payment.

In recent years, the global pandemic has opened up a vast array of virtual marketplaces for the consumer, with the evolutions of global consumers’ shopping habits, omnichannel payment processing operations, marketing and business scenarios, omnichannel retail sales will become the mainstream trend in the future.

With the development of the Internet, transactions scenarios have gradually developed from offline into online, forming an O2O model that combines both online and offline, and then forming an OMO model with deep integration of online and offline. Consumer online omnichannel payment scenarios and application terminals follow the ever-changing business scenarios. These changes bring new challenges to business operations, consumer experience and transaction security.

Oceanpayment combines its years of experience in online omnichannel payment technology and capability of risk control models innovation, fully studies and develops new business scenarios and the omnichannel payment processing experience requirements of consumers in different markets, to create the OMO global digital payment solution.
In the face of more and more consumers who tend to stay at home and shop anytime, anywhere, our solution enables merchants to no longer be restricted by offline stores. Merchants can attract and serve their customers through the omnichannel approach that combines omnichannel retail platforms and offline stores. At the same time, the platform is seamlessly connected to provide a one-stop online omnichannel payment and shopping experience.

As an omnichannel payment processing service provider, Oceanpayment can also help merchants provide online omnichannel payment on desktop, APP, mobile phone and even TV, allowing their consumers to enjoy the fun of shopping anytime, anywhere, and also provide tailor-made omnichannel retail solutions for various business needs of online and offline stores, helping our customers by enabling two-way traffic and encouraging buybacks to boost both online and offline sales, to meet needs of business development under the new normal of Internet evolution. Oceanpayment’s omnichannel payment processing solution has realized the integration of online and offline drainage and implementation services, helping global merchants to develop the competitiveness of emerging omnichannel retail markets.